Privacy Policy

This Privacy Policy describes how Individual Entrepreneur (FOP) Pundel Maria Markovna (“Taroterra,” “we,” “us,” or “our”) collects, stores, uses, and discloses your personal information when you use our website https://taroterra.com and our services (the “Service”). By using the Service, you confirm that you have read, understood, and agree to the collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

1. INFORMATION WE COLLECT

1.1. Account and Profile Data To use the Service, you must register an account. We collect your email address, password, and name.

1.2. Analysis of the user’s personal data according to the selected algorithm To provide personalized text content generation based on archetypes and astrological context, we request certain personal data, including date of birth, time of birth, and place of birth (city/country).

1.3. User Inputs (Queries/Prompts) We collect the text questions, queries, and context you enter into the Service to receive a Tarot reading.

1.4. Payment Information When you make one-time purchases of credits, your payment is processed by a secure third-party payment service. We do not collect or store your full credit card number or bank details. We only receive transaction confirmations and billing history.

1.5. Automatically Collected Data When you use the Service, we automatically collect certain technical data, including your IP address, browser type, operating system, and device information.

1.6. Cookies and Tracking Technologies We use cookies, web beacons, pixels, and similar tracking technologies to collect information about your online activities, personalize your experience, and analyze our website traffic. You can manage cookies through your browser settings.

2. HOW WE USE YOUR INFORMATION

We use your information for the following purposes based on specific legal grounds:

2.1. Service Delivery: Generating Tarot readings via AI based on your queries and birth data (Legal basis: Contract performance).

2.2. Account Management: Creating and securing your account, saving reading history (Legal basis: Contract performance).

2.3. Payment Processing: Processing payments and managing credit balances (Legal basis: Contract performance).

2.4. Customer Support: Responding to your requests and resolving issues (Legal basis: Legitimate interest).

2.5. Improvement and Security: Monitoring usage to prevent fraud and improve the Service (Legal basis: Legitimate interest).

3. ARTIFICIAL INTELLIGENCE (GOOGLE GEMINI API)

Our Service utilizes the Google Gemini API for Tarot readings and interpretations.

3.1. Data Transfer When you request a reading, your text queries and astrological data (e.g., birth date) are securely transferred to the Google API for processing.

3.2. AI Training and Disclaimer We use corporate-level AI agreements. However, we strongly advise you NOT to enter highly sensitive personal information (such as IDs, health status, or financial account numbers) into the text input fields.

4.1. General Provisions

WE DO NOT SELL YOUR PERSONAL DATA TO BROKERS OR THIRD PARTIES. We share information only with trusted service providers:

AI Providers: Google (Gemini API) for processing readings.
Payment services: third-party processing of financial transactions.
Hosting: Cloud and storage providers hosting our databases.
Legal Requirements: We may disclose your data if required by law or court order.

4.2. Third-Party Service Providers

We collaborate with select partners to improve service delivery:

Google Analytics: Helps us analyze user interactions. Data may be shared across Google services and used for ad personalization within Google’s network. Provider: Google Inc. (EU and USA). Opt-out: You can install the browser plugin to disable data collection.
Google Gemini API: We use Google’s technologies to provide AI-powered Tarot reading features. Data Transfer: Using these features requires the transmission of your queries (prompts) and contextual data to Google. Google Privacy Details: The processing of your data is governed by Google’s privacy standards. We strongly encourage you to review them here: Google Privacy Policy. Important Disclaimer: Any messages sent through AI features may be used for model training and improvement.

5. COOKIES AND TRACKING

We use the following types of cookies:

Essential: Necessary for core site functions (authorization, payment).
Analytical: Helping us understand and improve the Service. Google Analytics analytical cookies are set only after you accept them in the cookie banner. Your choice is stored in the taroterra_consent cookie (granted or denied) and applies across taroterra.com and my.taroterra.com.
Do Not Track (DNT): We do not currently respond to “Do Not Track” signals due to the lack of a universal technical standard.

6. INTERNATIONAL DATA TRANSFERS AND PROTECTION

6.1. Taroterra is based in Ukraine. Since we use Google cloud services, your data may be transferred to and processed on servers in the USA.

6.2. We use Standard Contractual Clauses (SCCs) and rely on the EU-US Data Privacy Framework to ensure a high level of protection for your data.

7. DATA RETENTION AND DELETION

7.1. Reading History: You can delete individual readings or your entire history in your account settings.

7.2. Account Deletion: Upon account deletion, all your data is removed from active databases, except for information we are legally required to retain (e.g., payment records for tax reporting).

8. YOUR PRIVACY RIGHTS

You have the following rights regarding your data:

Right of Access: Request a copy of your data.
Right to Erasure (Right to be Forgotten): Delete your account and history in settings.
Right to Rectification: Correct inaccurate data.
Right to Lodge a Complaint: Contact the Ukrainian Parliament Commissioner for Human Rights or an EU Data Protection Authority (DPA).

9. CHILDREN’S PRIVACY

Our Service is intended only for individuals aged 18 and older. If we discover that data from a minor was collected without parental consent, we will delete it immediately.

10. CHANGES TO THIS POLICY

We may update this Policy. We will notify you of significant changes by updating the revision date on this page.

11. CONTACT INFORMATION

Email: [email protected]
Provider: FOP Pundel Maria Markovna